Deloitte’s retail industry/ solution engineering expertise together with Verizon Communications Inc (NYSE:VZ) Mobile Edge Computing And 5G expects to offer improved customer experience and store operating efficiency.
Facilitates cashierless checkout
The innovation solution offered by Verizon Business and Deloitte unlocks the in-store data by providing real-time analytics to enhance inventory efficiency, customer engagement, and associate productivity. Retailers can address challenges like plan-o-gram compliance, out of stock items, and cashierless checkout.
The retail platform with advanced technologies
The key elements of the retail platform are advanced technologies like AR (Augmented Reality), AI (Artificial Intelligence), and Video Camera/ Sensor-based analytics. MEC and 5G network of Verizon and retail industry/ solution experience of Deloitte along with customizable approach will improve returns on investment.
Collaboration with SAP
Deloitte and Verizon Business are collaborating to integrate the innovative software suite of SAP into the retail platform. The SAP’s innovative software suite comprises SAP S/4HANA and SAP Customer Activity Repository. With these innovative solutions, retailers can transform their businesses and improve profitability.
CEO of Verizon Business, Tami Erwin said the company is pleased to engage SAP and Deloitte for this retail collaboration and improve customer experience apart from boosting the profits of retailers. The teams are providing a new era of technological solutions required by the retailers to improve productivity and expedite digital transformation.
Verizon Business division and Deloitte are opening the doors to innovative digital solutions and MEC/ 5G network to help clients re-imagine everything from supply chain to employee experience to ECUC (end-customer use cases).
Alerts to replenish stock
Actionable intelligence in real-time to tackle out of stock events is one of the use cases under development through collaboration. The in-store associates will receive alerts to replenish the stock from its back house. It will also send alerts to the distribution centers to provide additional stock. The innovative solution helps the retailers to improve product availability and boost sales and margins.
The principal at Deloitte Consulting, Anthony Stephan said the blend of MEC and 5G network of Verizon Business with Deloitte’s innovative solutions will enhance asset productivity and retail experiences. It will also have a positive impact on the retail industry.