Globalstar, Inc. (NYSEAMERICAN: GSAT) in a partnership with FocusPoint International Inc., is expected to provide crisis assistance to Globalstar customers globally. It primarily focuses on medical and security assistance benefits.
Crisis assistance need of customers: Globalstar, under Global Overwatch and Rescue, in partnership with FocusPoint, is expected to provide crisis assistance, focusses on travel medical, and security assistance. The service will also include no cost escalation for those members/customers who choose an annual plan.
The customer who opts for Global Overwatch and Rescue plan will access a highly experienced medical specialist. As per the street, this is needed today, as getting access to the specialist has become quite tricky. Moreover, the plan will help the members to get assistance in an unexpected event (riots, strikes, COVID-19, to name a few) that impact the customers’ travels plans.
Management believes that the partnership will help improve Globalstar customer peace of mind and travel seamlessly across the globe. Without thinking of any interruptions or unexpected events during the travel plan.
The plan is available to the Globalstar customer with an immediate effect at a minimum payment of $24.95 a year. The current offering is an unbelievable opportunity for the company to deliver solutions that can regularly connect with the customer. The new service is expected to increase the loyalty and membership count in the future.
It seems that the offer from Globalstar comes in handy for the customers who are frequent travelers. On the one hand, the customer will get customized service. On the other hand, it will increase the brand loyalty of Globalstar globally. It will be one of the few companies globally who will be offering crisis assistance services to its customer at the time of the unexpected event, whether at their home or any place in the world.