Microsoft Corporation (NASDAQ:MSFT) gained 0.45% in the last trading session to close the day at $112.53 at the back of the company indicating that it is terminating support for the “Health Dashford” application as well as support for the smart-band fitness tracker.
Support to end on May 31st
In 2016 the company indicated that they were not planning to sell a third version of the fitness band, but it would rather focus on the Health platform. However, the company has indicated that they are doing away with it as well after emailing Health and Band customers that they are ending support for the services as from 31 May 2019. The company will shut down the Health Dashboard site as well as remove the applications from the Google Play store, Apple app store and Microsoft Store.
The company has nonetheless indicated that it will refund customers with devices under warranty. The Band 1 customers will receive $79.99 whereas the Band 2 device owners will get $175. Similarly, Active Microsoft Band users that have completed syncing data to the “Health Dashboard” and used the band between 1 December 2018 and 1 March 2019 will also get a refund from the company that will be claimed by 30th August 2019.
Access to web-connected features to be cease
Users will continue using their devices after 31 May 2019, but feature connecting to the web will no longer be available. The users will be able to track daily health information, sleep analytics as well as activity data and set alarms. The company is offering an export tool until 31st May for all users who are willing to export their data with an option of delete on the Health Dashboard data. However, if a user resets their Bands following the discontinuation of the Health service they might not be able to set their bands again.
The Microsoft Band was introduced in 2014, and it came with activity-trackers features and smart-watch. Although a second-generation band was released, there were no plans for a third device and production was discontinued in2016.