An independent arbitrator is pushing Uber Technologies Inc (NYSE:UBER) to pay a blind passenger about $1.1 million about $1.1 million on discrimination claims. The arbitrator discloses that the company’s drivers have, on about 14 occasions, turned down her ride requests.
Uber claims to be innocent
Uber claims to be innocent, outlining that it isn’t to blame for the discriminatory acts. Uber asserts that its drivers work as contractors, and it isn’t to blame for their discriminatory behavior. The company disagrees with the court’s ruling, maintaining that it is innocent.
Uber’s spokesperson Andrew Hasbun takes great pride in its leading technology that has made it possible for the blind to get rides and move. The official outlines that they don’t have any problems serving riders that want to move around with their service animals. He also says that they are a company that follows and respects the law. Hasbun discloses that they have programs to educate the drivers in place to become more responsible when dealing with persons with special needs.
Irving faced discrimination
The blind person in question happens to be a San Francisco Bay Area resident known as Lisa Irving. The arbitrator discloses that Irving has, over the years, walked with Bernie, her guide dog. Bernie has been a great source of help to her, helping her move around.
Irving has had several bad encounters with Uber drivers. The first encounter involved the driver’s refusal to give her a ride, and the other has been the continued harassment. The drivers have always been against transporting her with her guide dog.
The arbitrators consider Uber drivers to be insensitive, outlining how they left the passenger stranded in the odd hours of the night. It was a case scenario that resulted in the passenger losing her job because she was late.
The Uber drivers abused and intimidated the lady about two times, which led to the lady contacting the service provider. Unfortunately, the evil acts never stopped despite her complaints to the company.
Irving’s attorney, called Catherine Cabalo, believes that the “rideshare revolution” should target becoming more inclusive, taking special care of the visually impaired. Cabalo notes that most rideshare services have been oppressive, showing open discrimination to persons with special needs.